Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-zapata-texas.primarycareaid.com (referred to as “In-home aide for elderly Zapata Texas,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive policy explains our practices regarding the collection, usage, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This privacy policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://in-home-aide-for-elderly-zapata-texas.primarycareaid.com.
Any mobile applications or software we offer.
Online services and products provided by us.
Interactions between our users, customers, and authorized service providers.

Please note that this policy does not extend to third-party platforms or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using any such external services.

Processing Activities

This policy outlines the ways in which we process your personal data:

User Accounts: When you create an account with us, we collect and store account information, including your name, contact details, and login credentials.
Payments: We securely process payment information for transactions made through our platform, using encrypted connections to protect financial data.
Communications: We may reach out to you via email, calls, or text messages (SMS) for service updates, newsletters, surveys, or promotional offers. You can opt-out of receiving these communications at any time.
Data Collection Technologies: We employ various technologies to gather information, including:
- User Input: Data provided directly by you when using our services.
- Interactions: Details about how you interact with our website and applications.
- Automated Systems: Cookies, log files, and other tracking technologies for analytics and personalization.

Types of Personal Data Collected

We collect several categories of personal data to enhance your experience and provide personalized services:

Account Information: Your full name, user ID, and password hash (for security).
Payment Details: Credit or debit card numbers, expiration dates, and CVV codes (encrypted for safety).
Financial Data: Bank account information for direct deposits or payments (secured by industry standards).
Purchase History: Records of transactions made through our platform, including product/service details and purchase amounts.
Mobile Devices: Unique identifiers such as IP addresses, mobile device IDs, and location data from GPS signals (with your consent).
Location Data: Information about your physical location when using our services that are location-enabled.
Feedback and Reviews: Comments, suggestions, or ratings you provide to improve our products and services.
Social Media Profiles: If you choose to connect your social media accounts, we may access basic profile information (publicly available data).
Product Preferences: Your choices regarding products, services, or content you interact with on our platform.

Cookies and Data Collection Technologies

We use cookies and similar technologies for several essential purposes:

Strictly Necessary: These cookies enable core functionalities like login, navigation, and access to secure areas of the site. Without them, certain features would not work properly.
Preferences: We use these to remember your preferences, such as language settings or layout choices, to provide a personalized experience.
Analytics: Analytics cookies help us understand how users interact with our website, allowing us to improve its performance and content.
Advertising: Advertising cookies enable us (and third-party advertisers) to deliver targeted ads based on your browsing behavior. You can manage or opt-out of these through our Cookie Manager.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products do not intentionally target or collect personal data from children in this age group. If you believe we have collected such information by mistake, please contact us immediately so we can take the necessary steps to rectify it.

Your Data Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its processing details.
Rectification: If your information is inaccurate or incomplete, you have the right to ask for corrections.
Erasure (Right to be Forgotten): In certain situations, you can request the deletion of your data from our systems.
Restriction: You may limit or restrict the processing of your data for specific purposes.
Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used format and to transfer it elsewhere.
Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
Non-Discrimination: You are protected from adverse decisions based solely on automated processing of your personal data.
Appeals and Complaints: If you believe your privacy rights have been infringed upon, you have the right to file a complaint with us or relevant authorities.

To exercise any of these rights, please reach out to our Data Protection Officer using the contact details provided below. We will respond within the time frame prescribed by applicable law.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about your privacy rights and protections.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

Email: [email protected]
Postal Mail: In-home aide for elderly Zapata Texas, Data Protection Team, [Address]

We value your trust in us, and we are dedicated to ensuring a transparent and secure user experience.